Software as a Service (SaaS) · Software licensing · Clinical research advisory

More capability.
Less complexity.

Advanced EHR, clinical intelligence & hospital operations. Purpose-built SaaS. Highly automated workflows. Faster turnaround.

Sterling Audit Health LLC develops and licenses cloud-based software for hospitals and health systems, clinical research, government, public services, education, and enterprise operations. Our hospital technology extends beyond the EHR itself to clinical intelligence, medication and pharmacy workflows, utilization management, documentation and coding, revenue operations, referrals and care coordination, quality and safety, analytics, research, workforce, and interoperable operational workflows. We build around the capabilities organizations need, then add Sterling-developed features designed to simplify work, reduce unnecessary steps, improve visibility, increase automation, and shorten turnaround time.

The Sterling approach

Competitive capabilities with distinctive automation.

Configuration-first delivery, low-click workflows, evidence-linked information, intelligent work queues, exception-focused automation, reusable integration patterns, and human authority over consequential decisions.

>50% target reduction in hands-on work for selected repeatable administrative workflows versus a customer-validated baseline, measured during pilot/UAT.
Cloud-based SaaS Rapid implementation High automation Request-based pricing
Why Sterling

Built to do more with less friction.

Our product strategy is to meet the core capabilities organizations need in each software category and then distinguish the experience through faster implementation, useful added features, simpler workflows, and automation that reduces avoidable manual handling.

01 / CAPABILITY

Competitive core features

Core functions are designed around the capabilities customers expect from established software categories, with Sterling-developed enhancements layered around usability, evidence, automation, and oversight.

02 / SPEED

Very short turnaround

Configuration-first delivery, reusable components, parallel workstreams, and early validation are used to shorten the path from requirements to a working solution where scope and dependencies allow.

03 / USABILITY

Convenient, efficient use

Role-focused screens, minimal clicks, fast search, guided actions, capture-once/reuse patterns, and fewer disconnected handoffs help lower daily administrative burden.

04 / AUTOMATION

Less manual work

Suitable intake, validation, routing, reminders, reconciliation, evidence assembly, reporting, and other repeatable tasks can be automated while protected decisions remain with authorized people.

Workflow automation target
More than 50%

Designed to reduce eligible manual work by more than half.

For selected repeatable administrative workflows, Sterling can establish a target of more than 50% reduction in hands-on work compared with a customer-validated baseline. The target is evaluated during pilot or user-acceptance testing using agreed measures for workload, completed work, quality, and required oversight.

This is an implementation target, not a universal guarantee or a claim of a 50% reduction in total staffing. Results depend on scope, integrations, data quality, configuration, and adoption.

Software portfolio

Software for the work organizations actually do.

Sterling develops configurable SaaS and licensed software across healthcare, research, public-sector, infrastructure, workforce, records, finance, and enterprise operations. Select a category below to see representative needs our solutions are designed to address.

Healthcare

Advanced EHR, clinical intelligence & hospital operations

Sterling develops hospital software as a broader operating environment for clinical, administrative, financial, research, and operational work—not simply a record repository. Solutions can be licensed as SaaS and configured around the organization, approved integrations, workflows, departments, and implementation scope.

Advanced EHR & longitudinal clinical workflows

Configurable EHR and EHR-modernization capabilities for hospitals, health systems, clinics, and specialty care. Depending on scope, functions can include inpatient and outpatient documentation, longitudinal patient views, scheduling, care-team coordination, orders-and-results context, clinical tasks and work queues, discharge and follow-up workflows, reporting, audit-ready activity history, and role-based access.

Clinical intelligence & decision support

Patient-specific and workflow-aware support that can surface relevant evidence, incomplete or conflicting information, abnormal-result context, risk cues, overdue actions, and prioritized exceptions. Assistive recommendations and alerts are designed to support clinicians and authorized staff while consequential clinical decisions remain under human authority.

Medication & pharmacy intelligence

Medication reconciliation, medication-list review, interaction and contraindication screening, duplicate-therapy cues, renal and patient-specific risk considerations, formulary-aware context, pharmacist work queues, intervention tracking, medication-related analytics, and approved connections with pharmacy and medication-administration systems where supported.

Utilization management & prior authorization

Request intake, completeness checks, evidence organization, medical-necessity review support, authorization workflows, concurrent review, level-of-care and status tracking, correspondence, appeals, quality controls, dashboards, and reporting.

Clinical documentation, coding & validation

Documentation improvement, evidence-linked clinical validation, coding support, principal-diagnosis and procedure review, query workflows, audit support, completeness checks, and traceability back to the source information used during review.

Revenue cycle & payment integrity

Claim-readiness checks, reimbursement analysis, denial prevention, denial and appeal workflows, underpayment and variance review, revenue integrity, financial work queues, exception management, and operational and financial reporting.

Referral, intake & care coordination

Centralized intake, eReferral, referral validation, missing-information follow-up, specialty routing, scheduling, wait-list visibility, care coordination, status tracking, reminders, notifications, and closed-loop follow-up across authorized teams.

Quality, safety, compliance & hospital analytics

Quality-review workflows, incident and safety monitoring, compliance checks, exception management, audit trails, configurable approval controls, and dashboards for clinical quality, utilization, documentation, revenue, productivity, turnaround time, operational bottlenecks, and other approved performance measures.

Interoperability with hospital & ancillary systems

Approved integration patterns for laboratory, pharmacy, imaging, revenue-cycle, scheduling, identity, research, and other enterprise systems using supported standards and interfaces such as HL7, FHIR, APIs, secure files, and structured data exchange. Authoritative systems remain authoritative unless the customer expressly approves a different architecture.

Hospital workforce & operational automation

Staff scheduling, time and attendance, task routing, notifications, incident coordination, document handling, administrative approvals, reporting, and other repeatable workflows that can benefit from low-click design, reduced duplicate entry, and controlled automation.

Clinical research & human services

Research, programs & case coordination

Software for protocol-driven research operations and complex service programs requiring coordinated records, tasks, evidence, eligibility, and outcomes.

Clinical trial & visit coordination

Protocol-linked visit planning, visit windows, scheduling, checklists, task tracking, reminders, alerts, and working notes across authorized devices alongside existing study systems.

Research administration, IRB & protocol workflows

Configurable forms and workflow states, committee administration, protocol review and modifications, training-status checks, post-approval monitoring, adverse-event and compliance workflows, reporting, and secure institutional data handling.

Human-services case management

Person and household records, intake, eligibility-review support, assessments, service plans, referrals, financial assistance, funding oversight, document verification, case history, outcomes, and reporting.

Behavioral health & recovery workflows

Role-appropriate documentation, EHR workflow optimization, referral and follow-up coordination, billing-readiness checks, program outcomes, and configurable workflows for community and recovery programs.

Government & infrastructure

Municipal, asset & public-service systems

Operational software for city halls, counties, government agencies, utilities, public works, transit, and field organizations.

Permitting, plan review, licensing & inspections

Applicant intake, electronic plans, markup, revision comparison, reviewer comments, approval routing, permitting, licensing, inspection evidence, payments-aware steps, status tracking, and applicant communication.

Enterprise asset management & CMMS

Asset registers, inspections, preventive maintenance, work orders, inventory and materials, field mobility, crew coordination, GIS context, service requests, lifecycle history, condition, cost, and analytics.

Resident, customer & 311-style service requests

Request intake, classification, assignment, work linkage, escalation, notifications, customer status updates, and integration with CRM, permitting, GIS, finance, billing, and operational systems where approved.

Public records & information governance

Permission-aware search, classification, metadata, retention, legal-hold and public-records workflows, review routing, audit evidence, controlled exports, and AI-assisted information discovery with human review.

Enterprise operations

Contracts, workforce, finance & administration

Configurable enterprise applications for organizations that need clearer workflows, auditability, reporting, and less repetitive processing.

Contract lifecycle & vendor management

Contract and vendor records, intake, templates and clauses, drafting and review workflow, version history, approvals, e-signature orchestration, renewals, obligations, reporting, and governed AI assistance.

Time, attendance, payroll & workforce

Time entry, breaks, labor transfers, scheduling, leave, overtime and differential rules, supervisor approvals, exceptions, payroll-readiness checks, audit evidence, and exports.

Budgeting, finance & administrative workflow

Departmental budgeting, forecasting, scenario analysis, approvals, variance reporting, dashboards, data processing, document handling, and approved connections to authoritative financial systems.

Notification, incident & response coordination

Staff mobilization, multichannel notification, acknowledgment tracking, escalation, incident tasks, shared operating views, response status, and reporting while command authority remains with authorized personnel.

Additional scoped development can address specialized regulatory, public-health, controlled-substance reporting, laboratory/request-tracking, recruitment/background-file, and other workflow-intensive requirements. Product availability and exact functionality are confirmed for each engagement.

Software as a Service

Cloud-based SaaS. Configured around your organization.

Organizations can subscribe to hosted Sterling software without building and maintaining the application infrastructure themselves. SaaS scope is tailored to the selected software, users, departments, locations, integrations, security requirements, implementation needs, support, and commercial terms.

Subscription access Annual or multi-year SaaS arrangements can be structured around agreed modules, environments, users, departments, or organizational scope.
Configuration & implementation Workflow design, configuration, approved integrations, testing, training, migration where applicable, go-live planning, and acceptance milestones.
Hosting, updates & support Hosting model, maintenance, updates, support levels, service expectations, and security responsibilities are defined in the quote and agreement.
Transparent quote Quotes identify recurring subscription or license charges, one-time implementation costs, included services, integrations, and separately scoped development.
Clinical research advisory

Technology for the study. Expertise for the work.

Sterling also provides clinical research consulting and advisory services that can be purchased independently or combined with research software.

Research strategy

Study & protocol planning

Protocol development and review, assessment schedules, study-process design, clinical-development planning support, and translation of study requirements into practical operational guidance.

Research operations

Site & study-team workflows

Workflow assessment, site-readiness support, visit preparation, training materials, documentation processes, and coordination of responsibilities across sponsors, research sites, and study teams.

Scientific communication

Clinical & research documentation

Protocol and amendment support, clinical study reports, investigator materials, participant-facing documents, literature and evidence summaries, and scientific or regulatory-quality writing.

Who we serve

From hospitals to city halls—and beyond.

Sterling software is designed for organizational use across regulated, operational, and information-intensive environments. A quote can cover one team, multiple departments, multiple locations, or a broader enterprise program.

Hospitals & health systems Advanced EHR, clinical intelligence, medication and pharmacy workflows, utilization, documentation and coding, revenue operations, referrals, quality and safety, analytics, research, interoperability, and workforce needs.
Clinics & physician groups EHR, documentation, workflow, scheduling, review, and operational needs.
Health plans & payers UM, prior authorization, review, payment integrity, denials, and analytics.
Behavioral & community care Program workflows, documentation, recovery, case coordination, and outcomes.
Research & life sciences Sites, sponsors, CROs, academic teams, pharma, biotech, and medical-device organizations.
City halls & government Permitting, inspections, case management, records, finance, HR, and public-service workflows.
Utilities, public works & transit Assets, maintenance, work orders, field activities, GIS, service requests, and records.
Universities & institutions Research administration, facilities, workforce, records, contracts, and enterprise operations.
Pricing & engagement

Tell us what your organization needs. Request a quote.

Contact Sterling for pricing on SaaS subscriptions, organizational software licensing, implementation, configuration, integration, custom development, or clinical research advisory. Tell us the workflow you need to improve, approximate users or locations, existing systems, and desired timeline; we can scope the appropriate solution and commercial model.

Please do not send patient records, participant data, credentials, or other sensitive information through general email.